top of page
🌿 Shipping Policy

Because African violets are sensitive to extreme temperatures, we recommend placing orders only when your local forecast stays between 42°F and 95°F over the next 7 days.

📦 Shipping Rates & Timing

  • Winter (Nov–Mar):

    • USPS Priority Mail (2–5 days) starts at around $17 for the first plant.

    • Please add a heat pack and consider UPS 2-Day Air for winter orders.

    • ❄️ Please note: Cold damage during winter shipping is not refundable. 🌼 For the best protection, we recommend ordering between Spring and Fall.

  • Spring to Fall (Apr–Oct):

    • Shipping starts at ~$14 for the first plant.

    • West Coast customers enjoy slightly lower rates.

  • Order Processing:

    • Orders usually ship Mondays–Tuesdays.

    • Please allow 1–7 days for processing based on weather and workload.

    • I cannot accommodate same-day or urgent orders, as plants need time to dry and be safely packed.

 

📬 Combined Orders

Placing multiple orders?
Send me a message and I’ll combine shipping and refund any extra postage.
To avoid multiple charges, you may also choose Free Local Pickup at checkout on additional orders.

 

🌍 International Shipping

Available at your own risk.
Please contact me directly for international shipping info and rates.

 

Return & Refund Policy

  • Because plants are perishable, returns are generally not accepted.

  • Some minor issues—like a few broken leaves or loose soil—may happen in transit and are not considered damage. If your plant arrives severely damaged or dead (e.g., crown destroyed), please contact me with a clear photo within 12 hours of delivery.

  • If you receive the wrong plant or a starter that doesn't bloom true, I’ll gladly send a replacement with your next order or issue a refund (minus shipping).

  • Please note: Variegation and blossom color may vary with the season and growing conditions (e.g., temperature, light, pH, fertilizer, flower age). These natural changes do not qualify for returns or refunds.

©2020 by Dew Violet

bottom of page